Living on a property with a deep well requires understanding how to troubleshoot fundamental problems leading to no water production. Sometimes you will find yourself without well water for a simple, easy-to-fix reason. Other times, issues are complex and require professional assistance to troubleshoot and repair. Knowing which is the case is always beneficial before reaching out and paying for a service call.

Here's how to determine why your deep well isn't producing water and if you do, or do not, need professional assistance:

The Three Reasons for Getting No Water From A Well 

There are three reasons typically causing a situation where no water is coming from a deep, residential well:

  1. Submersible well pump failure
  2. Interior well pipe damage
  3. Well has gone dry

Here's how to troubleshoot each problem:

Submersible Well Pump Failure

Submersible well pumps have two parts:

  1. the pump down the bore
  2. the electronic control panel on the surface

Submersible pumps are challenging to troubleshoot in deep wells because they are inaccessible. The only thing you can access is the electronic controls at the surface. However, since submersible pumps sometimes need to be reset, they have a reset button on the surface control panel.

Before calling for help, push the reset, wait a few minutes, and see if the water flows. If so, the problem is solved. If not, you might need a pro.

Interior Well Pipe Damage

There is a long metal or PVC pipe between the surface controls of your submersible pump and the pump itself. This pipe moves water from the bottom of the well up to the surface where you can use it.

Interior well pipes are in constant contact with water which can corrode them. If a pipe springs a leak, and it does happen, then the submersible pump will push water up the pipe, but it will leak back out of the damaged pipe before reaching the surface.

To check for pipe damage, place your ear on the wellhead and have someone turn on a water spigot. Listen at the wellhead for creak sounds. If you hear what sounds like a creak, your well has a pipe leak that requires professional repair.

Well Has Gone Dry

Lastly, if you live in a drought-prone area or your neighbors have recently reported wells running dry, this could be your well's problem. Groundwater isn't an unlimited resource, and in times of drought can fluctuate enough that residential wells go dry.

If your well runs dry, it will need to be drilled deeper in search of water, or a new well will need to be dug. 

If you're having problems with no water from wells, contact a local company.